Client: Easyvoipcall INC
Reseller: Togo Telecom (Canada)
Industry: VoIP & Telecommunications
Solution: CRM System with Reseller Portal
Tech Stack: Laravel (Backend), PayPal API, Authorize Credit Card, DID Management, China, Hong Kong, UK Routing
📘 Project Overview
Easyvoipcall INC, a global VoIP provider, developed a CRM platform to support one of its major resellers — Togo Telecom, based in Canada and focused on VoIP services for retail customers.
The platform needed to streamline VoIP retail sales, support bulk retail account creation, automate DID number management, and integrate secure payment functionality. An essential requirement was ensuring high-quality routing to China, Hong Kong, UK.
❗ Challenges
- Manual provisioning of a large number of retail VoIP users
- Time-consuming management of DID numbers
- Lack of automation for billing and payments
- No centralized system for performance reporting
- Need for efficient and reliable VoIP routing to China
🛠 Our Approach
To support Togo Telecom’s operational needs, Easyvoipcall INC delivered a CRM and Reseller Portal with:
- 🔄 Bulk retail account generation
- ☎️ DID number ordering, assignment, and auto-renewal
- 💳 PayPal integration for top-up and billing
- 📊 Real-time reports and usage dashboards
- 🌐 Route management for China and other international destinations
- 🧑💼 Reseller access with account and traffic control
✅ Key Outcomes
- ⚙️ Efficient retail onboarding at scale
- 🔁 Fully automated DID lifecycle
- 💰 Secure payment flow with real-time top-ups via PayPal
- 📈 Better visibility into traffic stats (ACD, ASR, margin)
- 📞 Enhanced routing for high-demand regions like China
